Virgin Games Review Withdrawal Times, Live Chat, RTP & Reader Opinions

Since its inception in 2004, the Virgin Games Casino has become one of the best online casinos in the United Kingdom. Its name might sound like a dead snip, but if you aren't aware, this portal... Show more

This Virgin Games bonus has been used 1702 times. Click below to claim!

Up to 30 spins

18+. New customers only. Full T&Cs apply. You can only take part in this promo once, opt in required. Min £10 deposit and wager. Spins on Double Bubble only. 30 day expiry from opt-in. Dep balance (if any) is withdrawable at any time.

Virgin Games Features

There is an extensive collection of Virgin Games slots at produced by the best developers. Every company has a unique approach to games design; therefore you’ll experience all types of formats, themes, features and art styles.

At Virgin games, you will find plenty of liberal progressive jackpots. Each one provides you with life-changing prizes since the prize pools increase with every passing second.

At Virgin Games, you can take advantage of the 30 free spins Welcome Bonus that come with no wagering requirement.

Virgin Games Casino offers you a definitive online betting experience, with a neat and sleek appearance that makes it easy for you to find what you’re looking for in the site precisely.

At Virgin Games, you can contact the customer support at any time. The customer service agents answer your calls instantly and emails within a few hours, meaning you are never left waiting for too long.

Game Selection

There is an extensive collection of Virgin Games slots at produced by the best developers. Every company has a unique approach to games design; therefore you’ll experience all types of formats, themes, features and art styles.

Progressive Jackpots

At Virgin games, you will find plenty of liberal progressive jackpots. Each one provides you with life-changing prizes since the prize pools increase with every passing second.

Virgin Games Bonus

At Virgin Games, you can take advantage of the 30 free spins Welcome Bonus that come with no wagering requirement.

Virgin Games main features

User Experience

Virgin Games Casino offers you a definitive online betting experience, with a neat and sleek appearance that makes it easy for you to find what you’re looking for in the site precisely.

Customer Service

At Virgin Games, you can contact the customer support at any time. The customer service agents answer your calls instantly and emails within a few hours, meaning you are never left waiting for too long.

This Virgin Games bonus has been used 1702 times. Click below to claim!

Up to 30 spins

18+. New customers only. Full T&Cs apply. You can only take part in this promo once, opt in required. Min £10 deposit and wager. Spins on Double Bubble only. 30 day expiry from opt-in. Dep balance (if any) is withdrawable at any time.

Virgin Games was last reviewed by on the and received a rating of 7.7/10

PROS VS CONS AT VIRGIN GAMES

  • Allows you to play for free before betting 
  • You can now play on your mobile devices
  • Offers a convenient instant play casino
  • Fast withdrawals
  • Offers hefty progressive jackpots
  • Doesn’t offer live dealer games
  • Limited game selection
  • Only accepts gamers from Ireland and the UK

Virgin Games Ratings & Reviews

average

7 .5

rating
6 .2

Jul 14, 2017

According to thepogg.com review, the Virgin Games Casino has an extended and well-instituted reputation in the gaming industry. It's undoubtedly worth registering and playing since the wins do not take long to accumulate in your account.

8 .0

Mar 09, 2018

According to askgamblers.com review, Virgin Games Casino is one of the most trusted enterprises in the UK offering games and slots from the best software providers. However, it's only available to players residing in the UK.

8 .2

Apr 16, 2018

The casino-reviews states that the Virgin Games is a well-known brand and the site is incredibly reliable. You will find some great promotions and free bets to help you make your favourite games even better.

This Virgin Games bonus has been used 1702 times. Click below to claim!

Up to 30 spins

18+. New customers only. Full T&Cs apply. You can only take part in this promo once, opt in required. Min £10 deposit and wager. Spins on Double Bubble only. 30 day expiry from opt-in. Dep balance (if any) is withdrawable at any time.

Everything You Need To Know About Virgin Games

 VIRGIN GAMES PAYOUT RATE

Virgin Games offers high payment rates on most of its slots, conveniently presented for your reference. Most of the games offered in this casino go as high as 95 % or even 97%, which is a very liberal percentage return. Like many online casinos, if the players are found cheating, exploiting or gaining unfair advantages through hacking software or gambling techniques they are legally permitted to void any attempts to withdraw their earnings.

So, if you are thinking of any questionable or new gambling techniques, check the terms and conditions page before you attempt since you may not be able to make any withdrawals after you win. As a reputable, popular brand, licensed by two different gambling authorities, accessing your cash if you won it fairly will be easy. However, you will require ID confirmation, according to the United Kingdom law, before the casino makes any payouts to your account. You are permitted to play without ID confirmation; however, you should sort it out and also confirm your gaming account before you require a withdrawal, to avoid any more hassle.

Virgin Games Casino is powered by several software providers, which include IGT, WMS, Gamesys, NetEnt and Hasbro. These are top companies, and they offer fantastic games with immersive gameplay and high-quality graphics.

You can play Virgin Games on your desktop computer through instant play, meaning you do not need to make any downloads or installations. You can also play the casino on iOS, Android and Windows mobile gadgets.

There is a wide range of Virgin Games Slots offered that you can play in demo style, which means that you can play them for free before you gain confidence. The slot titles on offer include Wolf Run, Rainbow Riches, Starburst, Gonzo’s Quest, Motorhead, Da Vinci Diamonds and many others.

When it comes to Virgin Games table games, you’ll find Atlantic City blackjack, pai gow poker, keno, baccarat, hi-lo, classic roulette, and classic blackjack among others. You will also note that you can play these games in demo mode too. The casino software also includes instant games and exclusive games as well, which include Blackjack Match, Guardians of Fire and Ice, Queen of Winter Wins and many more.

Virgin Games live casino allows you to lay and enjoy live games of three card poker, casino hold’em, baccarat, blackjack and Virgin Games roulette in high-quality. The online casino also has a bingo hall where you can play 60 and 90 bingo games and a poker room if you are a poker fan. All games at Virgin Games have undergone testing and audit for fairness by various independent agencies.

The other good thing about Virgin Games is that they are professionals when it comes to banking and fast as well. Most casinos set narrow limits so that the players who play and also win big can’t get their money quickly. However, Virgin Games have no limits when it comes to withdrawals. Their most significant jackpot is worth £200,000, and due to their no limit policy, it’s possible to withdraw all the cash immediately.

Virgin Games Casino also provides you with a variety of banking choices. You can utilise both credit cards and e-wallets, but you can also use wire transfers. Nonetheless, withdrawal options are less than the deposit options. You can make your deposits using PayPal, Maestro, MasterCard, Visa Electron and Visa, Paysafecard and Skrill. When making your withdrawals, you have fewer selections although this number satisfactory. You can use Visa, Skrill, PayPal, MasterCard and Neteller.

The pending time for any transaction is a maximum of 24 hours. However, E-wallets are the fastest method to transfer your cash, with transactions getting completed within 48 hours. Bank transfers and credit transfers take around 2 to 5 business days to complete. You can also get your online winnings through ACH bank transfer or a check. The support service is available on the website is easy to search and comprehensive. The most significant categories are plainly visible once you open the support segment so that you can quickly access the information about technical issues and payments.

One section where Virgin Games Casino has made efforts is on the financial part. There are no expenses for withdrawals or deposits, and while they do not support an array of payment methods, you can credit your account via credit or debit card, Paypal or Neteller. Those are more than enough options for most players in the UK.

Virgin Games try to process all the withdrawals within 24 hours, including weekends, and most of their members acknowledged receiving their money as fast as 6 to 8 hours after submitting a withdrawal request.

Customer service is available throughout the day, and you can contact them via phone, live chat or email if you are experiencing problems with your withdrawals. On the help section, you can access a decent FAQ segment to help you with your withdrawal queries, along with email addresses, live chat options and free phone telephone numbers to use.

Virgin Games offers some of the most exceptional customer services in the UK. Anytime, anywhere 24/7, the customer support department is available throughout. Customer service is not only necessary but mandatory to make gamers feel safe and also relax as they enjoy their games. The customer service agents’ response is proper by all standards. Furthermore, their live chat response is spot on, and the queries get resolved straightaway.

Others ways of getting more assistance from the customer support at Virgin Games is through sending an email, by filling the web form provided in the Need a Hand segment, which another name for Contact Us, or Help. You can also contact them by simply dialling 0800 083 1833. It is a free phone contact open to all layers residing in the United Kingdom. Their email might also be convenient at some point which is [email protected] However, most inquiries can be dealt with the fastest through live chat straight via the Virgin Games site.

Virgin Games Casino takes responsible gambling very seriously. All they want is for you to enjoy playing the games offered and gamble responsibly and they will do everything to ensure you remain in control of your game. It’s crucial to remember that you should only bet what you can afford and one way to achieve this is by setting reasonable limits for yourself. If you feel or realise your play is going out of control, you can contact the customer service team for help or one of the professional organisations for guidance.

Various self-help organisations can offer help and guidance to individuals who have a problem with betting. If you find it difficult to control your gambling or you need to talk to someone, Virgin Games can recommend you to professional organisations like GambleAware for guidance and support. Virgin Games Casino supports GambleAware and donates to the institution annually. This organisation promotes responsibility in gaming and assists problem gamblers.

It is also illegal for persons under 18 years of age to sign up an account with Virgin Games. The company performs electronic verifications using third-party data reference companies to validate the identity and age of all members. If the age verification is not complete within 72 hours of registering an account and depositing money, then your account is frozen, meaning you cannot use it to bet until your identity gets verified.

Virgin is a powerful, famous and a well-familiar name in the United Kingdom and the US. Just like the Virgin Casino, Virgin Games is a flagship online betting brand of the Richard Branson business Group. Virgin Games is present in Ireland and the UK, whereas Virgin Casino is created to meet the needs of all layers from New Jersey. That’s the reason why Virgin Games Casino has license permits, one from the Gibraltar Betting and Gaming Association and the other from the UK Gambling Commission.

Virgin Games cooperates with the most secure and the best payment providers alongside the SSL encryption. Moreover, they have a privacy policy in place to safeguard your anonymity and ensure your privacy. Additionally, Virgin Games Casino is associated with the respected GambleAware, meaning you are in good hands while playing in this online casino.

As one of the biggest companies in the United Kingdom, Virgin Games naturally has enterprise-level security standards. Most importantly this casino uses SSL encryption every time you submit sensitive information. The security measures include your personal information, bank information, credit card numbers, and passwords. This technology obscures all your private information and prevents any unauthorised people from accessing it.

All the games you find on the website of Virgin Games have undergone third-party auditing to prove fairness. As much as there are no randomness seals displayed on the casino’s website, there is lots of information accessible in the FAQ section. The UK Gambling Commission and the Gibraltar licenses show that randomness testing happens regularly according to the requirements of the licensing authorities.

Before registering as a member of the Virgin Games or using their website, you should first read their terms and conditions. You can easily access these requirements on their site and by using the website indicates your acceptance of the set-out terms and conditions. Some of the terms that stand out are the Virgin Games Bonus terms.

Virgin Games strives to ensure their terms and conditions are accurate and current. However, they accept no responsibility for any errors or inaccuracies. It’s your responsibility to make sure you confirm the terms of all promotions you accept with their website before you start playing.

This Virgin Games bonus has been used 1702 times. Click below to claim!

Up to 30 spins

18+. New customers only. Full T&Cs apply. You can only take part in this promo once, opt in required. Min £10 deposit and wager. Spins on Double Bubble only. 30 day expiry from opt-in. Dep balance (if any) is withdrawable at any time.

FAQs

How do I sign up to Virgin Games?

  • Go to the website of Virgin games and click on the ‘Play Now’ button found in the middle of your screen. After that, the browser will direct you to the page where you will begin the registration process.
  • You will require all your relevant data to complete this procedure, so follow the steps, and the casino will guide you through the registration process and help you open your account ready to enjoy the various benefits of Virgin Games promotions in a short while.
  • The first step invites you to enter a valid email address where the casino can reach you. It’s a necessity when joining Virgin Games, and will be extremely handy later for the online casino to contact you in case of offers, bonuses or promos.
  • Next, you will also enter your full name, date of birth and your gender. Virgin Ganes Casino is required by law to accept only those clients who are 18 years and above. You will also have the opportunity to decide on the currency you want to use for your deposits and withdrawals using your account. Presently, Virgin Games accepts only Euros (EUR) and Pounds Sterling (GBP).
  • The next portion of the process requires you to select a username and your password. This part is critical since you will need the username and password to log in to your account.
  • The last section of the registration process requires you to input your mobile number and address. And lastly, you are given your Virgin Games bonus code.

If you want to contact the Virgin Games Casino, you can reach them by calling 0800 083 1833. The number is a United Kingdom number listed for your expediency, and you will get a response to your query in seconds.

The security of your betting account is something Virgin Games takes seriously. As a result, you will find two steps to log in to the casino and access all your details. In the first step, you must input your username and password. You should keep your password private, and the casino does not keep a record of passwords for your security. In case you forget your password, contact the support team, and they will help you reset it.

In the second step, you should enter the last four numbers of your social security and your address zip code as well. If the zip code on your gaming account is incorrect or out of date, you must update this information for you to log in to your account. To resolve this, contact the support team via live chat service for assistance. You can also update your zip code via the ‘Manage Details’ segment of ‘My Account’ when you log in.

If you want to close your Virgin Games account, you only need to contact the customer service team. You can reach them using the live chat facility accessible on the website or by emailing [email protected] To help the casino improve their services, they recommend giving the reasons as to why you want to terminate your account, and if there are features of the website, you would like to see enhanced.

If you don’t wish to close the account permanently, you can put your account on a Cool Off, a fixed-period closure between three days and four weeks that you can set for yourself according to the Responsible Gambling page. Once you set a Cool Off, you cannot end it prematurely.

Virgin Games is different than many other online casinos. First, being restricted in several markets makes it difficult to get accessed by some online players. If you are from Ireland or the UK, Virgin Games will give you a list of the games offered which is not too long, but it includes terrific slots from NetEnt and IGT. The collection guarantees you good variety made of over 100 slots and countless table games, video pokers, live casino games, and direct win options meaning it’s a reality, not a scam.

The best part about this online casino is that the website is reliable and the brand is popular. There are also incredibly attractive offers to assist the players and free bets to make the games more interesting. It’s certainly worth signing up and playing in Virgin Games because the wins don’t take long to accumulate in your account. Virgin Games is licensed and regulated by the UK Gambling Commission and the Government of Gibraltar, so you can play at this casino with confidence that your financial transactions and personal information are entirely secure and all the games offered are reliable and fair. You can rest assured that with the support of Gamesys behind it, Virgin Games Casino is completely safe and trustworthy.

When Virgin Games changed hands to Gamesys, a leading online gaming provider, the original software got replaced. The online casino currently runs on a new software developed by Gamesys with extra contributions from Scientific Games Interactive, IGT, Eyecon and NetEnt. You will notice that that Virgin Games Casino is not downloadable. However, it is available as a no-download instant play casino. Those casinos available in both non-downloadable and downloaded versions offer fewer games in the end, with poor quality graphics. Since Virgin Games only offers the non-downloadable version, such comparisons are relatively irrelevant. The number of games provided is not very limited due to the modern client that offers you great graphics instantly on your browser.

You will also save time since you don’t have to download any software, plus the benefit of being able to play directly on any browser. Therefore, you are not fixed to your home computer since you lay from any place as long as you can access a Mac computer or PC. Currently, for greater flexibility in your gambling, you can also play the Casino mobile games using your smartphone or tablet.

Virgin Games mobile app is carefully designed with simple features, but it is beneficial. It has only one menu that enables you to log in or register, view the current promotional codes and also get help. Once you get to the app’s home screen, you can access different games and free to play offers. For you to play, you only a registered account and you can easily create one with this app. The Virgin Games mobile app supports fast withdrawals often processed in 24 hours. Security is guaranteed on the app to help you make your payments and withdraw cash on your mobile without any worries.

Making deposits and withdrawing your cash at Virgin Games Casino is simple. This casino offers an array of payment options including PayPal. They do not charge any fees for cashing out or depositing at all. The online casino processes withdrawals even during weekends with all withdrawals getting processed within 24 hours. When using PayPal at the Virgin Games Casino, your withdrawals will be in your gambling account within six to eight hours including the weekends.

Virgin Games Welcome PackageSpend £10, Get 30 Free Spins on Double Bubble

Give me my bonus

18+. New customers only. Full T&Cs apply. You can only take part in this promo once, opt in required. Min £10 deposit and wager. Spins on Double Bubble only. 30 day expiry from opt-in. Dep balance (if any) is withdrawable at any time.

What our readers say about Virgin Games

All Reviews: 2

write a review
Mar 07, 2018
Bryan Joy
Rating
6 .5

Love the mobile app! Every day when I have free minutes to spare, I log in and play on the slots. The option that allows you to play for free is a must have for every casino and I am glad Virgin Games provides it. The lack of a good deposit bonus was a bit of a bummer, but I got over it.

Feb 16, 2018
Rayne Fox
Rating
7 .9

I am very impressed with the withdrawal times at Virgin Games. As soon as I made an amount worth withdrawing, it took only a day to get my money. One thing that can be improved is the selection of games and although I can my favourite slots here, a little bit of variety is always welcomed.